Surface Support Portal with FAQ
Time is the most valuable asset in any business, and Microsoft helps you save it with the newly streamlined dashboard of the Surface Support Portal. The dashboard gives businesses comprehensive access and control over their device services - from tracking service order history to managing warranty and protection plan status of your Surface devices in one unified view. It is armed with AI-enabled self-help for personalized recommendations and step-by-step guidance. Plus, your information and device services are kept secure with enhanced support and authentication systems preventing unauthorized interactions. The Surface Support Portal provides a new dimension to how businesses can reimagine their tech-support approach. For more information on this new Surface Support Portal and to order the latest Surface AI-enabled devices, contact us today.
Yes, organizations are encouraged to start using the Surface Support Portal (SSP) immediately.
To access the SSP, you need to have a tenant and at least one M365 admin center account. You can find it by navigating to admin.microsoft.com > Support > Surface Support Portal.
If you don’t have a tenant, you can create one at no cost. Step-by-step instructions for tenant creation are available in the support resources.
Surface Support Portal with FAQ
published by Support Nerds Inc.
Support Nerds Inc. equips businesses with effective technology hardware, software, and solutions including IaaS and PaaS. With mindful strategies, we help organizations reduce costs, manage IT challenges, and safeguard critical data. Our services, customized to your business needs, foster increased security and power for data services, backed by superior cloud services for an improved customer experience. Trust in Support Nerds Inc. to reshape your digital strategy, optimize business operations, and prepare for future growth.
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