What is an agent

Nonprofit IT leaders face growing demands to amplify mission with limited resources. This infographic shows what AI agents are, how they evolve from simple automation to more advanced capabilities, and how they help streamline operations. Discover how Microsoft Copilot Studio enables you to deploy agents efficiently and focus more on your mission. Download your infographic.

Maximizing Business Outcomes with Agentic AI

Agentic AI is redefining how organizations achieve results. This eBook, "Maximizing Business Outcomes with Agentic AI," shows how businesses are using Microsoft Copilot Studio to build intelligent, adaptable agents that streamline operations, enhance decision-making, and drive measurable impact. Download your complimentary copy of the eBook for actionable strategies by completing this short form.

New Agents in Microsoft Purview

Security teams often face alert overload and hidden data risks. This video shows how Microsoft Purview agents, powered by Security Copilot, help you focus on what matters most. Watch how the Data Security Triage Agent prioritizes incidents and how the Data Security Posture Agent surfaces risks through natural language queries.

AI vs. AI: The Race to Patch Vulnerabilities

Learn how AI is both accelerating cyberattacks and enabling CISOs to close the vulnerability gap with faster triage and patching, then contact Support Nerds Inc. for more information about applying these practices in your organization.

AI in action:Creating better experiences with Azure AI apps and agents

The eBook "AI IN ACTION: Creating better experiences with Azure AI apps and agents" outlines four key outcomes organizations prioritize when adopting AI-powered solutions. By learning about these aspects, you can discover how Azure AI can help you drive meaningful results. Download your complimentary copy by completing a short form to learn more.

A Practical Guide for Bringing AI into Your Business processes

Unlock new efficiencies by combining AI capabilities with human expertise. Microsoft's "A Practical Guide for Bringing AI into Your Business Processes" explores real-world examples of AI-enhanced research, content management, and personalization. Discover practical ideas for streamlining workflows, improving quality, and identifying the skills your teams need to succeed. To learn how to put AI to work across your organization and free employees for higher-value activities, download your complimentary copy of the eBook by answering a few quick questions.

How Agentic AI is Transforming Dynamics 365 Sales

Sales teams often lose valuable time to research, updates, and administrative work. This blog highlights how agentic AI in Dynamics 365 Sales helps automate tasks, surface insights, and support smarter selling. Read the blog to see how AI helps sales teams focus more time on customers and revenue opportunities.

What are Microsoft 365 Copilot agents and how to use them | Microsoft

Nonprofits are often stretched thin, balancing growing demand for services with limited resources. This video introduction to Copilot agents shows how AI-powered assistants can automate repetitive tasks, surface insights from data, and support staffers across fundraising, HR, and program management. By reducing administrative burden, agents help your staff focus on mission-driven work. Watch the video to see what's possible.

Amgen builds agent in 6 weeks with Copilot Studio to help accelerate R&D | Microsoft Customer Stories

When Amgen fragmented data scattered across systems slowed R&D at Amgen, the biotech deployed Microsoft Copilot Studio to build an AI agent that unifies data, surfaces insights, and streamlines workflows. This customer story shows how Copilot Studio helps organizations overcome silos, unlock knowledge, and accelerate outcomes with AI. Read the story to get ideas you can bring to life at your organization-regardless of industry.

Tecban increases up to 35% productivity with Microsoft 365 Copilot + GitHub Copilot | Microsoft Customer Stories

Scale AI productivity without sacrificing control, Tecban, a Brazilian banking technology provider, wanted to boost productivity while maintaining the governance, security, and compliance essential to its operations. By deploying Microsoft 365 Copilot and GitHub Copilot, the company brought AI into everyday workflows, achieving up to 30% productivity gains and accelerating time-consuming tasks. Read the customer story for lessons from Tecban's experience to inform your organization's AI adoption strategy.

Securing Enterprise DevOps Environments

Securing DevOps without slowing development requires an end-to-end approach. This technical guide walks through how to protect developer workstations, pipelines, and application environments using Azure and GitHub. To get your complimentary copy of the guide and learn how to strengthen security across DevOps, complete this short form.

St. Luke's saves nearly 200 hours monthly with AI-powered Security Copilot agents

Security teams often struggle with a lack of unified visibility across their tools, which delays the detection and neutralization of threats. St. Luke's addressed this challenge by implementing Microsoft Security Copilot to integrate its security stack. This integration drastically reduced the time spent on phishing triage, saving the organization nearly 200 hours every month. Watch the video to learn how they achieved these results.

Work IQ overview

How do agents turn workplace data into useful action? This Microsoft Learn post describes the intelligence layer that helps agents access and reason over organizational data, context, and tools. To see how Work IQ supports faster, more efficient outcomes, read the post.

AI-Powered Sales

Sales teams often struggle to prioritize leads and uncover opportunities hidden in large volumes of data. This eBook shows how AI analyzes data to score leads, identify new opportunities, and generate personalized outreach that resonates with prospects. Download the eBook to learn how AI solutions from Support Nerds Inc. helps sales teams focus on high-value opportunities and build stronger customer relationships. Complete this short form.

Accelerating nonprofit mission success with transformative technology

Nonprofits face growing demands with limited resources, making technology a critical ally. The eBook, "Accelerate Your Mission Success with Transformative Technology," highlights how Microsoft AI solutions empower organizations to do more good, more efficiently. Download the eBook to see how transformative technology can advance your mission.

Administering and Governing Agents

As AI agents expand across your organization, ensuring security, compliance, and control is essential. The Microsoft white paper, "Administering and Governing Agents," provides actionable guidance to help you manage agents effectively while protecting data and enabling innovation. Complete the short form to download your complimentary copy and learn how you can implement governance best practices and scale AI with confidence.

ADEZZ cultivates growth and innovation with Dynamics 365 | Microsoft Customer Stories

Fragmented systems and siloed data made it difficult for ADEZZ Group to manage quotes, customer service, and multilingual support across five countries. In this customer story, you'll read how the company unified its CRM with Dynamics 365 Sales and Contact Center, enabling real-time translation, improved reporting, and stronger customer engagement. Read it to see how your organization can achieve similar results with Dynamics 365.

The potential of AI for good

AI is revolutionizing how nonprofits drive impact, from streamlining data management to uncovering insights that empower people and communities. This video, "The Potential of AI for Good," highlights real examples of how Microsoft AI solutions are advancing humanitarian, educational, and environmental missions. Watch the video to see what's possible.

Build trust with responsible AI

AI moves fast, and risks can follow just as quickly. This infographic highlights six responsible AI principles that help you manage security, fairness, and transparency while scaling AI. View the infographic to see how to apply responsible AI in practice.

Postmates uses GitHub Advanced Security to automatically surface vulnerabilities before hackers do.

When Postmates needed a way to scale application security across hundreds of repositories, it deployed GitHub Advanced Security in Azure. Get the story to see how the company's lean security team and developers benefited from automating vulnerability detection and embedding security into developer workflows-uncovering hidden issue variants more easily and improving consistency and efficiency.

Microsoft Security Copilot agents

Security demands keep growing while time and resources stay limited. This demo video shows how Microsoft Security Copilot agents handle high-volume security tasks, adapt to your workflows, and operate within a Zero Trust framework. Watch how these AI-powered agents work across your existing tools to support faster, more efficient security operations.

Microsoft 365 powered by Work IQ: Built to Support How You Work

Give AI the context to get more done. The more AI understands about your work, the less time your team spends explaining what needs to get done. Watch this short video to see how Copilot Cowork works in context, drawing on relevant information to understand your work and take on tasks with less hand-holding.

When is a business really recovered from a cyberattack?

Cyber recovery should be measured by more than restored applications and infrastructure. InformationWeek explores why organizations should connect technology recovery to critical business processes, operating capacity, customer commitments, financial impact, and residual risk. Connect with Support Nerds Inc. to discuss how these trends may influence your organization's technology strategy.

AI readiness starts with simpler enterprise IT | Frontier Enterprise

Successful AI pilots don't automatically translate into successful enterprise deployments. This Frontier Enterprise perspective examines how fragmented data, legacy systems, network limitations, and infrastructure complexity can impede AI at scale, and why simplification should be part of AI planning. Connect with Support Nerds Inc. to discuss how these trends may influence your organization's technology strategy.

More about us

Support Nerds Inc. equips businesses with effective technology hardware, software, and solutions including IaaS and PaaS. With mindful strategies, we help organizations reduce costs, manage IT challenges, and safeguard critical data. Our services, customized to your business needs, foster increased security and power for data services, backed by superior cloud services for an improved customer experience. Trust in Support Nerds Inc. to reshape your digital strategy, optimize business operations, and prepare for future growth.

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